Returns & Exchanges
At AuraFragrance, we want you to be completely satisfied with your purchase. If you are not happy with your scent, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Package with Care
Securely pack the fragrance in its original, unopened manufacturer packaging and place it inside a sturdy shipping box with protective padding.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
Receive Your Refund
Once our quality control team inspects the returned item to ensure it is in original condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing